An email can go lost for many reasons but don’t worry about this.
WLH needs your Highrise username and password (or your API token) to log in.
Simple as that.
If you are not sure whether or not you have registered already, proceed to a new registration, we will let you know if you already did so.
Furthermore please check for incoming mail in “spam” and “bulk” folders and if retrieved from any of these, don’t forget to mark them “safe” by clicking on “not spam” or “not bulk”.
Absolutely nothing. Your Highrise account is independent and stays as it is. No harmful effects, no data leakage, no data loss. Keep on using Highrise as you did before.
If you want to register or login at “WeLoveHighrise” with your Highrise API token, and you can’t find it, we will help you.
If you encounter some problems during the registration process or at login, you should check user name, password, and subdomain fields. If you use your Highrise account with myaccount.highrisehq.com then your subdomain is myaccount.